Refund Policy

Our commitment

At Veedoraa, we stand behind the quality of our work. This policy outlines when refunds may be issued and how to request one.

Money-back guarantee

If you're not satisfied with your first delivery, we will redo the work at no extra charge based on your feedback. If, after revisions, you remain unsatisfied, you may be eligible for a refund as outlined below.

Eligibility for refunds

• Refund requests must be submitted within 7 days of the first delivered draft
• Work already approved or published by the client is not eligible for a refund
• Custom or rush-delivery projects may have different refund terms, communicated at the time of booking

Subscription plans

For ongoing monthly plans, refunds are not provided for the current billing cycle once work has started. You may cancel at any time to avoid being charged for the next cycle.

Non-refundable items

Rush fees, third-party licensing costs (such as stock footage or music), and any add-ons already delivered and approved are non-refundable.

How to request a refund

To request a refund, email us with your project details and the reason for your request. We will review your case and respond within 3-5 business days.

Changes to this policy

We may update this Refund Policy periodically. The most current version will always be available on this page.